Young people turn ambulances inside out

Written by on 1st May 2018

Young people were invited to take a closer look at NEAS recently to find out how the service works for them.

They were given an insight into how to stop a person choking, what’s inside an ambulance, what happens when you ring 999 and why NHS111 might be a good place to start if you don’t know which health service you need.

Hartlepool’s Junior Inspectors are a group of youngsters aged between eight and 11 from Thornton Primary School. Together they inspect services accessible to young people, such as leisure centres and hospitals.

Following their last inspection in March where they visited the Operations Centre as well as the Trust’s Hazardous Area Response Team, the youngsters visited the training school in Gateshead to continue with their inspection of the service and suggest areas of improvement.

Here, they were introduced to clinical care manager and paramedic Richard Ilderton who taught them the difference between 999 and NHS111 and the impact hoax calls have on the service before giving them a tour of the live call centre, where call operators were taking some of the region’s 999 and 111 calls.

Billy Littlewood aged 11 was one of the inspectors involved in the trip.

“I’ve learned a lot today about when to call 999 or if you need to call 111 instead. It’s been fun to go onto an ambulance and see what it looks like on the inside and where everything is kept to help people when they are on the way to hospital.”


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